It’s great that more providers are focusing on the needs of MSPs, but their solutions predate managed services, which means they’re being adapted for MSPs, and with that comes limitations.

Mesh is different because it was created in 2020 with input and ideas from over 200 MSPs. Many of these MSPs found existing solutions, even those claiming to be MSP-focused, to be time-consuming, clunky to manage, and lacking in cross-tenancy capabilities.

We built Mesh specifically to address these challenges, offering unparalleled MSP functionality to help you become more efficient and better serve your customers. This focus on MSP-specific needs is what makes Mesh unique.

While the mass migration of corporate email to the cloud has brought many benefits, it has also created opportunities for attackers. With over 345 million mailboxes on Microsoft 365, many using either Exchange Online Protection or Defender, the email security landscape has become homogenized. This means that if attackers can evade Microsoft's detection, they can successfully deliver harmful emails to numerous mailboxes.

Additionally, it's relatively cheap and easy for attackers to test the deliverability of their attacks before launching them. Mesh detects the full spectrum of email attacks, including those specifically crafted to bypass Microsoft's filters.

Moreover, Microsoft lacks cross-tenancy capabilities for MSPs, making administrative tasks like rule creation, email searching, and threat remediation tediously repetitive, as they must be performed on a customer-by-customer basis. Mesh streamlines these processes, allowing you to manage multiple tenants efficiently and effectively.

But don’t just take our word for it. You can test Mesh 365 (API based) in monitor mode behind Microsoft as a free trial. This allows you to see its efficacy and accuracy firsthand. Deployment takes less than 5 minutes and involves no risk or disruption to your organization’s existing mail flow.

We get it, migrating from one email security provider to another can be daunting, especially when you're already incredibly busy.

That's why we created Concierge Migration, our white-glove onboarding service. We handle the heavy lifting, making switching providers easy.

Our team can recreate all your customers and their settings (as closely as possible) in Mesh, reducing migration time by up to 50%. This allows you to enjoy the benefits of Mesh without the typical migration hassle.

While many email security solutions are multi-tenanted, allowing MSPs to create and manage customer accounts, they often fall short in terms of efficiency and centralized management. Typically, you still need to manage customers individually. This means that if something needs updating, you have to do it customer by customer.

For example, if you need to create a rule to allow email from a specific IP address or sender for all 100 of your customers, it could take between 1-2 hours. With Mesh, this takes less than 10 seconds.

Additionally, many solutions lack comprehensive visibility across your entire customer base, making threat hunting and response difficult, if not impossible. If one user at one customer receives a suspicious email, there’s no easy way to determine if any other user across your customer base has received the same or similar email.

With Mesh, you can centrally search emails across all your clients based on various criteria, and remediate any threats found with just two clicks. This centralized management and enhanced visibility make Mesh a powerful tool for MSPs.

Ideally, yes, and 99.99% of the time, we do. However, no security solution can guarantee complete protection. That's why the ability to remediate is so important. MSPs use our remediation feature as an incident response tool for email. It allows you to respond quickly and across your entire customer base, ensuring you can effectively address any threats that manage to get through. This capability adds significant value to your managed service security offering.

There are many scenarios where MSPs find it beneficial to create global rules in Mesh, both for allowing and blocking emails. For example, if you're implementing a phishing simulation solution, you’ll need to create allow rules for the sending IP addresses to ensure they're not caught by the filter. Additionally, you may be sending marketing emails from your CRM to all your customers, and these might be getting blocked. In both situations, it only takes a matter of seconds to create a global allow rule in Mesh.

Similarly, there may be situations where you need to block an IP address or a subject line as part of an incident response. Global rules make this process quick and efficient, helping you maintain security and streamline email management across all your customers.

We regularly see widespread phishing campaigns targeting businesses in specific geographies or industries. It's likely that, without cross-tenancy visibility, you're simply not aware of these threats. Being able to remediate emails across multiple customers allows you to respond swiftly and efficiently to these coordinated attacks, ensuring that all your clients are protected simultaneously. This capability enhances your overall security posture and ensures no customer is left vulnerable.